I’m a sucker for superheroes, characters with superhuman strength, virtue, and technology who always save the day. I saw The Dark Knight Rises a few weeks ago, and, with Batman on the brain, started work on a presentation that would synthesize and explain the inner workings of holds in Evergreen. As I worked, I realized that the holds process performs heroic tasks every day in Evergreen libraries. Unseen by users, it takes only seconds for the holds process to perform its noble mission of connecting users with resources. Getting patrons the items that they need quickly so that they go home happy would save any librarian’s day. And doesn’t “hold targeter” just sound like something you’d find in the Batcave?
Holds are a mystery to many, but they long to be understood. Click the link below to pull off the mask.